Everyone loves a great deal and the internet is often where you will find the best. Here at Tackle Discounts we feel its only fair to let you return something if you are not 100% happy.
Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice.
You cannot return unwanted items after 14 days of purchase, nor can you return items that have been used.
In accordance with your rights when you purchase goods online, unwanted products can be returned open so long as you let us know you want to return them within 14 calendar days from the day after delivery. They must include all original packaging, be in ‘as new’ condition and must not show any signs of use.
You always have the option of an exchange or refund if the fault occurs within 14 days of delivery. If the fault with your product occurs within its guarantee period (normally 12 months from delivery) we will offer you a prompt repair service (fees may apply). In all cases we reserve the right to inspect the product and verify the fault.
We do not cover faults caused by accident, neglect, misuse or normal wear and tear. If an item is returned to us and we determine that the fault was not a manufacturers defect then we will return the item back to you at your cost.
If you unpack your product and find it damaged, you must inform us within 48 hours of delivery.
HAPPY SHOPPING from the Cyprinus Team